Privacy Policy

Privacy policy for AiOmnia Hub - GDPR Compliant AI Platform for Europe
Jan 5, 2026

Introduction

Welcome to AiOmnia Hub, an all-in-one AI platform designed for European users. AiOmnia Hub supports multilingual AI chat and text-to-image, music and video generation with models like Nano Banana, Gemini and Sora, all operated under full GDPR compliance. At AiOmnia Hub, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services. We are fully committed to compliance with the General Data Protection Regulation (GDPR) and all applicable European data protection laws.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using AiOmnia Hub:

  1. Account Information

    • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
    • Purpose: To manage your account, provide customer support, and ensure GDPR-compliant service delivery.
    • Legal Basis: Contractual necessity and legitimate interest (Article 6(1)(b) and (f) GDPR).
  2. Usage Details

    • What We Collect: Information about how you use AiOmnia Hub, including your interactions, features accessed, and usage frequency.
    • Purpose: To analyze user engagement, improve our services, and optimize AI performance for European languages.
    • Legal Basis: Legitimate interest (Article 6(1)(f) GDPR).
  3. Device Information

    • What We Collect: Data regarding the devices you use to access AiOmnia Hub, such as device type, operating system, and browser type.
    • Purpose: To optimize our services for different devices and ensure compatibility across European markets.
    • Legal Basis: Legitimate interest (Article 6(1)(f) GDPR).
  4. Cookies and Similar Technologies

    • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
    • Purpose: To enhance the functionality of our services and personalize your experience.
    • Legal Basis: Consent (Article 6(1)(a) GDPR). You can manage cookie preferences in your account settings.
  5. Payment and Billing Information

    • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
    • Purpose: To facilitate billing and payment processing for our services, supporting European payment methods (SEPA, credit cards, PayPal).
    • Legal Basis: Contractual necessity (Article 6(1)(b) GDPR).
  6. AI-Generated Content

    • What We Collect: Content you generate using our AI tools, including chat conversations, AI-generated images, music, videos, and other generated content.
    • Purpose: To provide AI services, improve model performance, and ensure quality.
    • Legal Basis: Contractual necessity (Article 6(1)(b) GDPR). Content is processed within European servers.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers located within the European Economic Area (EEA). We implement a variety of security measures including:

  • Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
  • Access Controls: Strict access controls ensure only authorized personnel can access your data.
  • Regular Audits: We conduct regular security audits and assessments.
  • Data Minimization: We only collect and store data that is necessary for providing our services.

However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Your Rights Under GDPR

As a European user, you have the following rights:

  1. Right of Access (Article 15 GDPR): You can request access to your personal data.
  2. Right to Rectification (Article 16 GDPR): You can request correction of inaccurate data.
  3. Right to Erasure (Article 17 GDPR): You can request deletion of your data ("right to be forgotten").
  4. Right to Restrict Processing (Article 18 GDPR): You can request restriction of data processing.
  5. Right to Data Portability (Article 20 GDPR): You can request your data in a structured, machine-readable format.
  6. Right to Object (Article 21 GDPR): You can object to processing of your data.
  7. Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at zou9229@gmail.com.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • To comply with legal obligations or respond to lawful requests from European public authorities.
  • To protect our rights, property, or safety, or that of our users or others.
  • To provide services through trusted third-party partners who assist us in operating our platform, subject to strict confidentiality agreements and GDPR compliance requirements. All third-party processors are located within the EEA or have appropriate safeguards in place.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

International Data Transfers

All data processing occurs within the European Economic Area (EEA). If any data transfer outside the EEA becomes necessary, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Children's Privacy

AiOmnia Hub is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy, our data practices, or wish to exercise your GDPR rights, please contact us at:

Data Controller: AiOmnia Hub Email: zou9229@gmail.com Address: [] Data Protection Officer: zou9229@gmail.com

You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

By using AiOmnia Hub, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!